Keys is Senior Principal Technologist with MapR Technologies, where he wears many hats. His primary responsibility is interacting with customers in the field, but he also teaches classes, contributes to documentation, and works with engineering teams. He has over 15 years of experience in large scale distributed system design. Previously, he was a Senior Technical Staff Member with IBM, and a respected author of many articles on the WebSphere Application Server as well as a book. When not wearing one of his MapR hats, Keys enjoys time with friends and family, and getting outside to play tennis and hike.