Build Your Own Data Fabric to Deliver the Most Effective Customer Experience

Are you struggling to leverage data across all channels to compete on experience, service, and urgency? Have you collected mountains of data from e-commerce transactions, loyalty programs, emails, point of sales systems, and call center records, but lack the ability to make sense of it? Are your systems overwhelmed by the data growth generated by an increasing number of sources from social media networks to sensors such as RFID readers, beacons, Wi-Fi access points, and cameras?

Beyond the growing volume and diversity of data, retailers are challenged with integrating this data into their operations. Attempting to deploy disrupting technologies such as cloud, mobile, or analytics without leveraging a data fabric as the foundation will result in redundant systems, processes, and data.

Join our MapR and RCG experts on Tuesday August 8, 2017 to learn:

  • Why retailers need a digital strategy to stay ahead of their customers
  • What technologies are available to allow you to build a data fabric that scales with fine-grained authorization and simplifies access for various types of analysis
  • How you can an underlying data fabric to eliminate friction in the customer journey

Speakers

Rick Skriletz Global Managing Principal, Data & Analytics RCG Global Services

Mary Chen Sr. Manager, Solutions and Vertical Marketing MapR